Guest Services Specific FAQ's (26)

When will I hear further information about my cruise?

Modified on Thu, 14 Dec, 2023 at 10:39 AM
How can I view a copy of my invoice?

Modified on Thu, 14 Dec, 2023 at 10:38 AM
The itinerary of my cruise has been changed, what are my options?

Modified on Wed, 13 Dec, 2023 at 5:15 PM
Why am I unable to log into My Ambassador Sailing online?

Modified on Wed, 13 Dec, 2023 at 5:13 PM
I am logged into My Ambassador Sailing but can only see a previous cruise?

Modified on Wed, 13 Dec, 2023 at 4:32 PM
When I log in to My Ambassador Sailing, it automatically logs out the other guest on the booking, why is this?

Modified on Wed, 13 Dec, 2023 at 4:31 PM
Can I request a shower stool in my cabin?

Modified on Wed, 13 Dec, 2023 at 4:24 PM
Can I request a raised toilet seat in my cabin?

Modified on Wed, 13 Dec, 2023 at 4:20 PM
Can I request assistance for embarking onto the ship?

Modified on Wed, 13 Dec, 2023 at 4:18 PM
Why do I not have any complimentary onboard credit?

Modified on Wed, 13 Dec, 2023 at 4:09 PM