Guest Services Specific FAQ's (26)

I have cancelled my cruise and I am due a refund, when will I receive this?

Modified on Mon, 6 Nov, 2023 at 3:44 PM
I would like to cancel my cruise, can you refund my deposit?

Modified on Thu, 14 Dec, 2023 at 11:55 AM
I would like to cancel my cruise, and I have paid my full balance. Will I receive a refund?

Modified on Thu, 14 Dec, 2023 at 11:52 AM
How can I cancel my cruise?

Modified on Thu, 14 Dec, 2023 at 11:38 AM
Can I transfer my cruise to a later date?

Modified on Thu, 14 Dec, 2023 at 11:35 AM
I need to transfer my cruise but I haven't decided which one, can you hold my deposit until I decide?

Modified on Thu, 14 Dec, 2023 at 11:34 AM
Do you still offer a flexi deposit for all bookings?

Modified on Thu, 14 Dec, 2023 at 11:12 AM
Can I request a bed configuration for my cabin?

Modified on Thu, 14 Dec, 2023 at 11:08 AM
Can I book coach transfers to get to the port and return home?

Modified on Thu, 14 Dec, 2023 at 10:52 AM
The price of the cruise I have booked has been reduced, can you refund me the difference?

Modified on Thu, 14 Dec, 2023 at 10:47 AM