Guest Services Specific FAQ's (26)

What can my onboard credit be used towards?

Modified on Wed, 13 Dec, 2023 at 3:37 PM
Will any unused complimentary onboard credit be refunded to me or transferred to be used on another cruise?

Modified on Wed, 13 Dec, 2023 at 3:36 PM
I am unable to download my boarding pass or luggage labels, what do I do?

Modified on Wed, 13 Dec, 2023 at 3:07 PM
My card isn't able to be registered online, what do I do?

Modified on Wed, 13 Dec, 2023 at 5:17 PM
I have an email from Trust My Travel, is this legitimate?

Modified on Wed, 13 Dec, 2023 at 5:16 PM
Can I arrange any celebration packages whilst onboard?

Modified on Wed, 13 Dec, 2023 at 5:16 PM