We understand that you may have questions regarding the use of onboard credit during your cruise. One of the most common questions we receive is whether any unused complimentary onboard credit will be refunded or transferred to be used on another cruise.
Unfortunately, we regret to inform you that any unused complimentary onboard credit will be lost and is not refundable or transferrable. This means that if you do not use all of your onboard credit during your cruise, you will not be able to receive a refund or transfer the remaining amount to be used on another cruise.
If you have any further questions regarding the use of onboard credit, please do not hesitate to contact our customer support team. We are always here to help and ensure that you have a memorable and enjoyable cruise experience.
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