What happens If I forget to collect a suitcase or leave with one that isn’t mine?

Modified on Wed, 8 Nov, 2023 at 5:19 PM

If you return home and discover that you have not collected all your luggage following disembarkation, please contact one of our Guest Services Team on 0808 102 8031 or email lostproperty@ambassadorcruiseline.com


Should you discover after returning home that you have mistakenly taken someone else’s luggage, please contact one of our Guest Services Team on 0808 102 8031 or email lostproperty@ambassadorcruiseline.com


Please note: - It is the responsibility of the property owner to cover the cost of carriage. Should you have taken another guest’s luggage in error, you will also be responsible for the cost of carriage involved in returning it to the rightful owner.

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