What is the onboard payment process?

All prices onboard our ships are quoted in sterling. A cashless system is in operation for all your onboard purchases. An account is opened for you at the start of your cruise for purchasing goods and services on board. All purchases are charged to your shipboard account and a final invoice is presented at the end of the cruise itemising all charges. This can be settled by MasterCard or Visa credit cards, or by Visa debit cards.  Guests who prefer to pay by cash may top-up their cruise card by visiting reception.

Guests wishing to charge onboard expenditure to their credit card must register their chosen card during the embarkation process. Your card will be pre-authorised for £1.  This pre-authorization will appear on your bank statement as a pending transaction until the end of your cruise.

During your cruise we will top-up your pre-authorised or pending amount in line with your account activity. You can check your account balance at any time using the ALL ABOARD APP, or at the self-service kiosks located around the ship.  Your account will be closed at 0300 hrs on the day of disembarkation, at which point your onboard balance will be settled automatically and any remaining pre-authorised amount will be cancelled within 24 hours. Please note any purchases made after this point must be cash only.